Our Ultimate Goal is to ensure satisfaction for our customers. To assure an amazing experience for you we have formed this fair Exchange Policy which helps sustain this business & relationship with our customers.
NOTE: The Exchange Policy doesn’t Apply to any Item/Product Purchased on Sale/Discounted Price.
- An Exchange will only be Granted if:
- The Product does not match the specification mentioned on the website i.e. Difference in Size.
- The Product is damaged or defective at the time of delivery.
- All eligible purchases can be exchanged within the time frame of 14 Days subject to the conditions that the product is defective/faulty at the time of delivery or the product does not match the Original Specification.
- You will be required to share Photographic Evidence of the defective item to Prove the Claim.
- Any Item/s sent after the 7 Days Timeframe, will be shipped back to the Customer with the Customer being responsible for the Return Shipping Cost.
- Product/s must be unused/unworn and in the same condition as you received it in Original Packaging with all the tags attached.
- The Exchange would be limited to the item/s received of different size and they cannot be Exchanged for another item in our catalog.
- The Exchange process can take up to 15 days. In cases of unforeseen circumstances, the timeline can be extended.
- To maintain fairness, the problems issued will be resolved on a case-by-case basis.
- Minute differences in color may be discerned due to different lighting conditions during Photography and/or minute differences in color contrast on different screens. Thus, Exchanges on this basis will not be Entertained.
- Due to vastly different types of complex fabric used in the manufacturing process, Natural Shrinkage might occur intermittently in some fabrics. Thus, exchanges on that basis will not be Entertained.
- Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item to request an exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
- Customer needs to return the Product/s via traceable courier at their own expense to our address. Shipping costs are Non-Refundable.
- Abee’s reserves the right to limit or refuse any exchange for reasons including unavailability of said item or Abusive behavior of the Customer.
- Store Credit will be issued in case the Item the customer wants to Exchange is not available in the Required size.
- Store Credit will be issued as per the Current Pricing of the Article/s at the time of Exchange.
- Any malfunction in the provided set purchase system and extended problems can be reported at firstname.lastname@example.org
There is NO Refund Policy currently being up-held. The transactional process is transparent which includes the composition of the fabric, accessible policies and a System to Exchange within substantial time in case of defective/faulty product or sizing issues to safeguard the customer’s utmost satisfaction.